“Jason is a true customer experience leader. Since starting with BioWare he has defined a clear global customer experience strategy to meet BioWare’s needs and then executed on it. That the recent highly complex, pressurized and large global launch Jason led was a success is no surprise – doing this in a very aggressive three month window as he did is exceptional. The highly skilled and hard-working team that he built from scratch in the last couple of years are smart, focussed and very professional to deal with – evidence that he is great at spotting and leading talented team players that are as passionate about customer experience as Jason is. His insight into customer behaviour and passion for the people at BioWare, their partners and BioWare’s playing customers is second to none. He always takes time to spend with people at all levels of the operation to inspire them and to ensure they know that they an important part of BioWare’s success. I highly recommend Jason – he is a trusted colleague.”
Garrett J. Kenny
Vice President of Business Development EMEA, Teleperformance
April 4, 2012