• Panelist: GDC Online/Austin 2009: Leveraging Customer Service Quality Through Tools

    I participated as an expert panelist at the 2009 GDC Online convention in Austin, Texas. The panel was moderated by Gordon Walton (BioWare), and I was joined by John Erskine (NCSoft), and Phil Dean (Cryptic Studios). The subject was: Leveraging Customer Service Quality Through Tools Overview: All customer service personnel want to help our customers, …

  • Recommendation from Jean-David Van Maele

    “…Jason has excellent writing & presentation skills and succeeded to make the audience passionate about his speech. It was a great pleasure to work with you.” Jean-David Van Maele – Finance Director – TPH Services sarl – 29.04.2010

  • Recommendation from Mohsen Zarroug

    “Having worked with Jason Livingston at AOL and at The Carphone Warehouse, I have appreciated most his dedication, professionalism and creativity. As Director Customer Service, he managed multiple teams in different locations to achieve high performance, best quality of the service provided to the customers and satisfied agents. Moreover, he had always a very good …

  • Recommendation from Tom Detain

    Tom Detain was appointed by CPWPLC to deliver a successful setup and startup of the TPH Services enterprise in Luxembourg. Working with Dr. N. Gallois, Managing Director, Jason helped to deliver a sound understanding of the corporate structure, inter-company agreements, and compliance requirements. Following a presentation in London made by Dr, Gallois and Jason at …