I’ll be speaking at the 6th Annual Frost & Sullivan’s Customer Contact Convention in Amsterdam on June 10th, 2012 at 2.30 PM. Here are the details, please join me there. EXECUTIVE INSIGHT Your Valued Customer: Differentiating Service and Enhancing the Customer Experience Jason Scott Livingston, Director of Customer Services, BioWare Ireland, Galway – Electronic Arts …
“I hired Jason into Bioware/EA in April 2009 and he reported to me until Dec 2010. During this time, Jason was the Customer Service Director for Bioware’s massive Star Wars: The Old Republic MMO project and was responsible for building our CS organization from the ground up. He was employee #1. Jason is a CS …
I’ve been invited to speak at the Frost & Sullivan 6th Annual Customer Contact MindXChange this June in Amsterdam. The subject of my talk is: Executive Insight – Your Valued Customer: Differentiating Service and Enhancing the Customer Experience Please feel free to attend. Details:
“I had the luxury to work for Jason for over two years as together we built up the Customer Service Global model for Star Wars The Old Republic. I was Jason’s first hire early and right from the “get go”, I was impressed with the knowledge and experience Jason has when it came to knowledge …