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UPDATE: Focus and Takeaways from my upcoming presentation at the Frost & Sullivan MindXChange

I’ll be speaking at the 6th Annual Frost & Sullivan’s Customer Contact Convention in Amsterdam on June 10th, 2012 at 2.30 PM. Here are the details, please join me there. EXECUTIVE INSIGHT Your Valued Customer: Differentiating Service and Enhancing the Customer Experience Jason Scott Livingston, Director of Customer Services, BioWare Ireland, Galway – Electronic Arts …

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Recommendation from Dr. Gallois

Dr. Gallois wrote Jason, almost a full year since leaving the division of CPWPLC, with the kind words, “…You added a great deal of value to TPHS and we still value the understanding you gave to the Company and the group.” – emphasis added. Dr. Nina Gallois – Managing Director – TPH Services Sarl – …

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Recommendation from Gavin Coxen

“Jason would be an incredible asset to any organization. His quick understanding, and amazing attention to detail assures both him – and any organization lucky enough to have him on board – a brilliant success.” Gaxin Coxen – Managing Director – Louis Dreyfus, Moscow – 24.07.2000 Gavin Coxen was a great man, and an incredible …